{"id":6347,"date":"2026-09-18T09:12:47","date_gmt":"2026-09-18T09:12:47","guid":{"rendered":"https:\/\/martechafrica.com\/?post_type=mta_tool&#038;p=6347"},"modified":"2026-09-18T09:12:47","modified_gmt":"2026-09-18T09:12:47","slug":"freshsales","status":"publish","type":"mta_tool","link":"https:\/\/martechafrica.com\/tools\/freshsales\/","title":{"rendered":"Freshsales"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Sales CRM, customer records and pipeline management. Its documented capabilities include: Contact and customer data management. Use the capability comparison and official product documentation to assess how it fits your team\u2019s workflow. Review plan limits, implementation needs and country availability with the provider before adopting it.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sales CRM, customer records and pipeline management.<\/p>\n","protected":false},"featured_media":6348,"template":"","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_mta_website":"https:\/\/www.freshworks.com\/crm\/sales\/","_mta_product_type":"CRM platform","_mta_customer":"","_mta_features":"Contact and customer data management","_mta_use_cases":"","_mta_pricing":"","_mta_pricing_model":"","_mta_starting_price":"","_mta_currency":"","_mta_billing_period":"","_mta_trial":"","_mta_pricing_url":"https:\/\/www.freshworks.com\/crm\/pricing\/?utm_medium=home&utm_campaign=hellobar&utm_source=organic","_mta_integrations":"","_mta_integrations_url":"","_mta_demo":"","_mta_africa_context":"","_mta_billing_context":"","_mta_implementation":"","_mta_decision_sources":"","_mta_decision_reviewed":"","_mta_company":"","_mta_founded":"","_mta_founders":"","_mta_location":"","_mta_countries":"","_mta_team_size":"","_mta_email":"","_mta_telephone":"","_mta_contact_url":"https:\/\/www.freshworks.com\/contact\/","_mta_logo":"","_mta_cover":"https:\/\/martechafrica.com\/wp-content\/uploads\/2026\/09\/freshsales-cover.webp","_mta_cover_caption":"Official product image","_mta_cover_alt":"Freshsales official product image","_mta_gallery":"","_mta_customers":"","_mta_sources":"Official product information|https:\/\/www.freshworks.com\/crm\/sales\/","_mta_reviewed":"2026-09-18","_mta_disclosure":"","_mta_city":"","_mta_country":"","_mta_kicker":"","_mta_author_name":"","_mta_image":"","footnotes":""},"mta_topic":[],"mta_tool_category":[248,4346],"mta_expert_state":[],"mtd_market":[],"mtd_use_case":[4033],"mtd_industry":[],"mtd_channel":[],"mtd_capability":[4344],"mtd_region":[],"class_list":["post-6347","mta_tool","type-mta_tool","status-publish","has-post-thumbnail","hentry","mta_tool_category-crm","mta_tool_category-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Freshsales | MarTech Africa<\/title>\n<meta name=\"description\" content=\"Sales CRM, customer records and pipeline management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/martechafrica.com\/tools\/freshsales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"website\" \/>\n<meta property=\"og:title\" content=\"Freshsales | MarTech Africa\" \/>\n<meta property=\"og:description\" content=\"Sales CRM, customer records and pipeline management.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/martechafrica.com\/tools\/freshsales\/\" \/>\n<meta property=\"og:site_name\" content=\"MarTech Africa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/martechafrica\" \/>\n<meta property=\"og:image\" content=\"https:\/\/martechafrica.com\/wp-content\/uploads\/2026\/09\/freshsales-logo.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"180\" \/>\n\t<meta property=\"og:image:height\" content=\"180\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@martechafrica\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/martechafrica.com\\\/tools\\\/freshsales\\\/\",\"url\":\"https:\\\/\\\/martechafrica.com\\\/tools\\\/freshsales\\\/\",\"name\":\"Freshsales | MarTech Africa\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/martechafrica.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/martechafrica.com\\\/tools\\\/freshsales\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/martechafrica.com\\\/tools\\\/freshsales\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/martechafrica.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/freshsales-logo.webp\",\"datePublished\":\"2026-09-18T09:12:47+00:00\",\"description\":\"Sales CRM, customer records and pipeline management.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/martechafrica.com\\\/tools\\\/freshsales\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/martechafrica.com\\\/tools\\\/freshsales\\\/#primaryimage\",\"url\":\"https:\\\/\\\/martechafrica.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/freshsales-logo.webp\",\"contentUrl\":\"https:\\\/\\\/martechafrica.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/freshsales-logo.webp\",\"width\":180,\"height\":180,\"caption\":\"Freshsales logo\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/martechafrica.com\\\/#website\",\"url\":\"https:\\\/\\\/martechafrica.com\\\/\",\"name\":\"MarTech Africa\",\"description\":\"Revolutionizing the future of marketing technology in Africa: Insights, Strategies and Innovation\",\"publisher\":{\"@id\":\"https:\\\/\\\/martechafrica.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/martechafrica.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/martechafrica.com\\\/#organization\",\"name\":\"MarTech Africa\",\"url\":\"https:\\\/\\\/martechafrica.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/martechafrica.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/martechafrica.com\\\/wp-content\\\/uploads\\\/mta-0119\\\/martech-africa-logo.svg\",\"contentUrl\":\"https:\\\/\\\/martechafrica.com\\\/wp-content\\\/uploads\\\/mta-0119\\\/martech-africa-logo.svg\",\"width\":338,\"height\":35,\"caption\":\"MarTech Africa\"},\"image\":{\"@id\":\"https:\\\/\\\/martechafrica.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/martechafrica\",\"https:\\\/\\\/x.com\\\/martechafrica\",\"https:\\\/\\\/www.instagram.com\\\/martechafrica_\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@martechafrica\",\"https:\\\/\\\/www.tiktok.com\\\/@martechafrica\",\"http:\\\/\\\/feedcover.com\\\/martechafrica\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Freshsales | MarTech Africa","description":"Sales CRM, customer records and pipeline management.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/martechafrica.com\/tools\/freshsales\/","og_locale":"en_US","og_type":"website","og_title":"Freshsales | MarTech Africa","og_description":"Sales CRM, customer records and pipeline management.","og_url":"https:\/\/martechafrica.com\/tools\/freshsales\/","og_site_name":"MarTech Africa","article_publisher":"https:\/\/www.facebook.com\/martechafrica","og_image":[{"width":180,"height":180,"url":"https:\/\/martechafrica.com\/wp-content\/uploads\/2026\/09\/freshsales-logo.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_site":"@martechafrica","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/martechafrica.com\/tools\/freshsales\/","url":"https:\/\/martechafrica.com\/tools\/freshsales\/","name":"Freshsales | MarTech Africa","isPartOf":{"@id":"https:\/\/martechafrica.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/martechafrica.com\/tools\/freshsales\/#primaryimage"},"image":{"@id":"https:\/\/martechafrica.com\/tools\/freshsales\/#primaryimage"},"thumbnailUrl":"https:\/\/martechafrica.com\/wp-content\/uploads\/2026\/09\/freshsales-logo.webp","datePublished":"2026-09-18T09:12:47+00:00","description":"Sales CRM, customer records and pipeline management.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/martechafrica.com\/tools\/freshsales\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/martechafrica.com\/tools\/freshsales\/#primaryimage","url":"https:\/\/martechafrica.com\/wp-content\/uploads\/2026\/09\/freshsales-logo.webp","contentUrl":"https:\/\/martechafrica.com\/wp-content\/uploads\/2026\/09\/freshsales-logo.webp","width":180,"height":180,"caption":"Freshsales logo"},{"@type":"WebSite","@id":"https:\/\/martechafrica.com\/#website","url":"https:\/\/martechafrica.com\/","name":"MarTech Africa","description":"Revolutionizing the future of marketing technology in Africa: Insights, Strategies and Innovation","publisher":{"@id":"https:\/\/martechafrica.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/martechafrica.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/martechafrica.com\/#organization","name":"MarTech Africa","url":"https:\/\/martechafrica.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/martechafrica.com\/#\/schema\/logo\/image\/","url":"https:\/\/martechafrica.com\/wp-content\/uploads\/mta-0119\/martech-africa-logo.svg","contentUrl":"https:\/\/martechafrica.com\/wp-content\/uploads\/mta-0119\/martech-africa-logo.svg","width":338,"height":35,"caption":"MarTech Africa"},"image":{"@id":"https:\/\/martechafrica.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/martechafrica","https:\/\/x.com\/martechafrica","https:\/\/www.instagram.com\/martechafrica_\/","https:\/\/www.youtube.com\/@martechafrica","https:\/\/www.tiktok.com\/@martechafrica","http:\/\/feedcover.com\/martechafrica"]}]}},"_links":{"self":[{"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mta_tool\/6347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mta_tool"}],"about":[{"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/types\/mta_tool"}],"version-history":[{"count":1,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mta_tool\/6347\/revisions"}],"predecessor-version":[{"id":6350,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mta_tool\/6347\/revisions\/6350"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/media\/6348"}],"wp:attachment":[{"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/media?parent=6347"}],"wp:term":[{"taxonomy":"mta_topic","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mta_topic?post=6347"},{"taxonomy":"mta_tool_category","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mta_tool_category?post=6347"},{"taxonomy":"mta_expert_state","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mta_expert_state?post=6347"},{"taxonomy":"mtd_market","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mtd_market?post=6347"},{"taxonomy":"mtd_use_case","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mtd_use_case?post=6347"},{"taxonomy":"mtd_industry","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mtd_industry?post=6347"},{"taxonomy":"mtd_channel","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mtd_channel?post=6347"},{"taxonomy":"mtd_capability","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mtd_capability?post=6347"},{"taxonomy":"mtd_region","embeddable":true,"href":"https:\/\/martechafrica.com\/wp-json\/wp\/v2\/mtd_region?post=6347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}